Before proceeding with the uninstall instructions, follow the instructions to grant full disk access to an app, but navigate to Applications > Utilities > Terminal.app in Step 7. Files may be inadvertently saved locally, and it's better to have more complete backup must have full disk access to successfully uninstall CrashPlan. In theory, a person who only saves work only on "cloud" services like Dropbox, Box, file server, etc rather than on a local computer drive would likely have little to lose in the event of a crash, but in our experience it's still prudent to back up individual computers in any case. This time can be reduced by connecting to the wired campus network for the initial backup. Top Why Does The First Backup Take So Long?ĭepending on the total size selected for backup, and depending on available network speed, it may take several days for the initial backup to complete. Associating this with user login also provides the ability for users to perform file restores directly. A green checkmark and/or "Backup Complete" is a good sign.īecause setup requires login with user password, we cannot automate this setup. On Windows or MacOS, you can check your backup status in the System Tray (Win) / Status Menu (MacOS) or in the Crashplan application. You may also choose to exclude subdirectories of your profile by drilling down, or to add files you may have saved outside of your profile. To check or change this setting, choose "Manage Files":Īnd check that the correct profile is chosen. For most people, important files are saved under your "profile" in the operating system - e.g., C:\Users\gburdell3 in Windows or Macintosh HD/Users/gburdell3 in MacOS. It's essential to confirm that you've set Crashplan to back up the files that are important to you. Choose "Existing Account", use your GT Account (e.g., gburdell3) and password, and enter "" as the PROe Server Address:Īlternately, you may see a login form like the following, asking for password in the subsequent screen: The first time you run Crashplan, you may be asked what kind of account you have.
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